Terms of Service
Last updated: January 12, 2026
1. Agreement
By accessing or using QuietStep Floristry services, you agree to these Terms of Service. Our courses teach thoughtful floral design techniques with patience and care. If you do not agree with any part of these terms, please do not use our website or enroll in our programs.
2. User Accounts
You must create an account to purchase courses or access paid content. You are responsible for maintaining the confidentiality of your login information. We reserve the right to suspend accounts that violate our policies or engage in fraudulent activity.
3. Payments & Pricing
All course prices are listed in USD and are subject to change. Payment is processed securely at checkout. Purchasing a course grants you personal, non-transferable access to the content for the duration listed on the course page. We accept major credit cards and PayPal.
4. Refunds
We offer a 14-day money-back guarantee on all courses if you are unsatisfied with the material. Refunds are processed within 5-10 business days. No refunds are issued after you have completed more than 60% of the course content.
5. Course Access
Purchased courses remain accessible through your account for a minimum of 36 months from the date of purchase. We may update course materials to reflect the latest floral design practices without additional charge to existing students.
6. Intellectual Property
All course videos, designs, downloadable resources, and written materials are protected by copyright and remain the property of QuietStep Floristry. You may not reproduce, distribute, or publicly share any content without written permission.
7. Limitation of Liability
QuietStep Floristry is not liable for any indirect or consequential damages arising from the use of our courses or website. Our total liability shall not exceed the amount paid for the specific course giving rise to the claim. This site is provided for educational purposes only.
For questions regarding these terms, please contact us. See also our Privacy Policy and FAQ page.